At The Monk House, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit our website or book a stay with us.
1. Information We Collect
We may collect the following types of information:
- Personal details such as name, phone number, email address, and booking information
- Information provided through contact forms, enquiries, or feedback
- Booking-related information received through third-party platforms such as Airbnb
- Technical data such as IP address, browser type, and website usage (for analytics purposes)
2. How We Use Your Information
Your information is used to:
- Process bookings and respond to enquiries
- Communicate important stay-related information
- Improve our website, services, and guest experience
- Comply with legal or regulatory requirements
We do not sell, trade, or rent your personal information to third parties.
3. Third-Party Booking Platforms
Bookings made through platforms such as Airbnb are governed by their respective privacy policies.
The Monk House receives only necessary booking-related information required to manage your stay.
4. Cookies & Website Tracking
Our website may use cookies or similar technologies to:
- Enhance user experience
- Analyze website traffic and performance
You may choose to disable cookies through your browser settings, though this may affect website functionality.
5. Data Protection & Security
We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, while we strive to use commercially acceptable means to protect information, no method of transmission over the internet is 100% secure.
6. Sharing of Information
Your personal information may be shared only:
- When required by law or legal authorities
- To prevent fraud or protect the safety of guests, property, or others
- With service providers assisting in website operations (under confidentiality obligations)
7. Guest Responsibilities
Guests are advised not to share sensitive personal information through unsecured channels.
The Monk House is not responsible for information voluntarily shared on public platforms or third-party websites.
8. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites.
9. Policy Updates
The Monk House reserves the right to update or modify this Privacy Policy at any time without prior notice.
Changes will be effective immediately upon posting on the website.
10. Consent
By using our website or booking a stay with us, you consent to the terms of this Privacy Policy.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us through the details provided on our website or via the booking platform.